Essential information about your holiday at the Winklerhotels

On the day of arrival, the rooms are available from 2 p.m. In case of arrival after 7 p.m., please let us know in advance. On the day of departure, we kindly ask you to leave the room by 11 a.m. Saturday and Sunday are our standard days of arrival and departure; however, variations may be accepted subject to availability.

We ask for a 20% deposit per room upon reservation. The deposit can be paid via bank transfer, credit card or online through our “Click to pay” tool.

Cassa Rurale di Brunico
IBAN IT 22 W 08035 58820 000301011111
SWIFT-BIC RZSBIT 21105

Please be informed that pursuant to Italian law, cash payments are only allowed up to a maximum amount of 2,999.99 € (such limitation does not apply to non-EU citizens).

Subject to availability, we allow single occupancy of double rooms at the extra cost of 20 to 30 € per day.

Suite for single occupancy: extra cost of 50%

You four-legged friends are welcome at our hotels. For their stay, we charge 20 € to 25 € (or 45 € in the Chalet Purmontes) per day, food excluded.

We ask you to kingly bring a dog blanket and basket with you. Please consider that pets are not allowed in the dining hall and in the spa area.

We reserve the right to charge an additional cleaning fee of 50 € and to claim insurance compensation in case of damages.

Free WLAN connection is available in all hotel areas, as well as a surfing station.

For convenient luggage transport service to the hotel and back:
Insam Express
Tel. + 39 0471 796 110
www.insamexpress.it

We extend your holiday!
Before checking out you can spend some wonderful hours in our SPA area to enjoy your day of departure. Stay in your room until 6 pm and check out in the late evening. Or have dinner and check out at 9 pm.
We kindly ask you to book your late check out at the front desk.

LATE CHECK OUT Hotel Lanerhof and Sonnenhof:
/ Check out until 6 pm € 35.00 per person
/ Check out until 9 pm € 55.00 per person incl. dinner

LATE CHECK OUT Hotel Winkler:
 / Check out until 6 pm € 50.00 per person in the main building
 / Check out until 6 pm we charge half of the daily price per person in the new building

Free use of the wellness centre until 14.00 hrs.
From 14.00 o'clock on an extra charge of € 30,- per person. incl. afternoon buffet

LATE CHECK OUT Chalet Purmontes:
 / Check Out until 6pm: we charge half of the daily price per person.

All rates are per person and night including half board. In addition, a tourist tax is levied per night and person (from the age of 14), to be paid on site.

All rates include our ¾ goumet board and are expressed in €.

Our experience shows that despite you are now looking forward to your holiday unexpected things can cross your plans. To avoid anger and unnecessary costs we recommend protecting yourself against cancellation or termination as well as late arrival with the Stornoschutz. Conclude here easily:

• Trip cancellation protection Hotel Cancellation Plus

CANCELLATION CONDITIONS

• Up to 30 days before arrival: 20% of the booked price 
• 29 days to 10 days before arrival: 50% of the booked price 
• 9 days until arrival, non-arrival and early departure: 100% of the booked price 

The half-board rate per person and day is reduced by 8 to 20 € for bed & breakfast accommodation.

Please consider that rooms within the same categories may vary in layout, decoration and furnishing from those shown in the pictures and sketches. We are happy to take your room preference into account, subject to availability.